The Colorado School of Mines Financial Aid Office has adopted and will follow the Statement of Ethical
Principles and Code of Conduct for Financial Aid Professionals created by the National Association of
Student Financial Aid Administrators. The CSM Financial Aid Office is dedicated to providing outstanding
customer service to our students and their families with the appropriate level of professionalism and
commitment to ethical standards.
National Association of Student Financial Aid Administrators (NASFAA)
Statement of Ethical Principles
Code of Conduct
Institutional Financial Aid Professionals NASFAA Statement of Ethical Principles
NASFAA’s Statement of Ethical Principles provides that the primary goal of the institutional financial aid
professional is to help students achieve their educational potential by providing appropriate financial
resources. To this end, this Statement provides that the financial aid professional shall:
• Be committed to removing financial barriers for those who wish to pursue postsecondary learning.
• Make every effort to assist students with financial need.
• Be aware of the issues affecting students and advocate their interests at the institutional, state, and
• Support efforts to encourage students, as early as the elementary grades, to aspire to and plan for
education beyond high school.
• Educate students and families through quality consumer information.
• Respect the dignity and protect the privacy of students, and ensure the confidentiality of student
records and personal circumstances.
• Ensure equity by applying all need analysis formulas consistently across the institution's full
population of student financial aid applicants.
• Provide services that do not discriminate on the basis of race, gender, national origin, sexual
orientation, religion, disability or age.
• Recognize the need for professional development and continuing education opportunities.
• Promote the free expression of ideas and opinions, and foster respect for diverse viewpoints within
• Commit to the highest level of ethical behavior and refrain from conflict of interest or the perception
• Maintain the highest level of professionalism, reflecting a commitment to the goals of the National
Association of Student Financial Aid Administrators.
Code of Conduct for Institutional Financial Aid Professionals
The Colorado School of Mines financial aid staff is expected to always maintain exemplary standards of
professional conduct in all aspects of carrying out his or her responsibilities, specifically including all
dealings with any entities involved in any manner in student financial aid, regardless of whether such
entities are involved in a government sponsored, subsidized, or regulated activity. In doing so, Colorado
School of Mines financial aid staff will:
• Refrain from taking any official action through which an employee may derive a personal benefit or
financial gain above and beyond the employee’s usual CSM compensation.
• Refrain from taking any action we believe is contrary to law, or school policy, or not in the best
interests of our students.
• Ensure that the information we provide is accurate, unbiased, and does not reflect any preference
arising from actual or potential personal gain. Although Mines is now participating in the Direct Loan
program, we have not and will not engage in any contractual relationship with a private loan lender
nor steer our families to one lender over another. We do not have a preferred lender list of private
loan lenders and will certify any loan from any lender the family chooses.
• Refrain from soliciting or accepting anything of value from any lender or financial institution (other
than an institution of higher education or a governmental entity such as the U.S. Department of
Education) involved in the making, holding, consolidating or processing of any student loans,
including anything of value (e.g. stipend, honorarium or reimbursement of expenses) in exchange for
serving on an advisory body or participating in a training activity sponsored by any such entity.
• Disclose to the appropriate Colorado School of Mines authority, in such manner as may prescribe by
the established guidelines of Colorado School of Mines, any relationship which may be a conflict of
interest with any entity involved in any aspect of student financial aid.